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Privacy Policy

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Introduction

We (“we”, “us”, “our”) take the protection of the data of users (“Users” or “you”) of our website and/or our mobile application (the “Website” and/or the “Mobile App”) very seriously and are committed to protecting the information that Users provide to us in connection with their use of our Website and/or Mobile App (together, the “Digital Assets”). Furthermore, we are committed to protecting and using your data in accordance with applicable law, in particular the EU General Data Protection Regulation (“GDPR”).

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data through the use of our Digital Assets (the “Services”) when you access the Services via your devices.

Please read this Privacy Policy carefully and ensure that you fully understand our practices in relation to your data before using our Services. If you do not agree with our practices, you must discontinue use of our Digital Assets and Services. By using our Services, you acknowledge the terms of this Privacy Policy. Continued use of the Services constitutes your consent to this Privacy Policy and any amendments thereto, where such consent is required under applicable law.

This Privacy Policy explains:

  • How we collect data

  • Which data we collect

  • Why we collect such data

  • With whom we share the data

  • Where the data are stored

  • How long the data are retained

  • How we protect the data

  • How we deal with minors

  • Updates or amendments to this Privacy Policy

 

Which Data Do We Collect?

Category: Always

Below is an overview of the data we may collect:

  • Non-identified and non-identifiable information that you provide during the registration process or that is collected through your use of our Services (“Non-Personal Data”). Non-Personal Data does not allow us to identify the individual from whom it was collected. The Non-Personal Data we collect mainly consists of technical information and aggregated usage information.

  • Individually identifiable information, namely information by which you may be identified or could reasonably be identified (“Personal Data”). The Personal Data we collect through our Services may include information requested from time to time, such as names, email addresses, postal addresses, telephone numbers, IP addresses, and more. If we combine Personal Data with Non-Personal Data, such combined data will be treated as Personal Data for as long as it remains combined.

 

How Do We Collect Data?

Category: Always

We use the following main methods to collect data:

  • We collect data through your use of our Services. When you visit or use our Digital Assets, we may collect, record, and store usage, session information, and related data (e.g. log data).

  • We collect data that you voluntarily provide to us, for example when you contact us via the contact form, chat, email, or other communication channels.

  • We may collect data from third-party sources, as described below (e.g. social media login providers, analytics providers, advertising partners where enabled).

  • We collect data you provide when you log in to our Services via third-party providers such as Facebook or Google, where such login is offered.

 

Why Do We Collect These Data?

Category: Always

We may use your data for the following purposes:

  • To provide and operate our Services and the Website;

  • To develop, customize, and improve our Services and user experience;

  • To respond to your feedback, requests, and inquiries and to provide assistance;

  • To analyze demand and usage patterns (e.g. website analytics);

  • For internal statistical and research purposes;

  • To improve data security and fraud-prevention capabilities;

  • To investigate violations and enforce our terms and policies and to comply with applicable laws, regulations, or governmental orders;

  • To send you service-related communications and, where permitted, marketing communications. You may opt out of marketing emails at any time via the unsubscribe link included in such emails.

 

With Whom Do We Share the Data?

Category: Always

We may share your data with our service providers to operate the Services and Website (e.g. hosting, technical support, analytics, communications, payment processing).

Wix as Website Platform / Processor

Our Website is hosted on the Wix.com platform. Wix provides us with the online platform that enables us to provide the Services to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores data on secure servers behind a firewall and provides secure HTTPS access to most areas of the Website.

Wix may process data on our behalf as a service provider/processor, for example to host the Website, provide technical functionality, security, and performance.

Other Disclosures

We may also disclose your data under the following circumstances:
(i) to investigate, detect, prevent, or take action against unlawful activities or other wrongdoing;
(ii) to establish or exercise our rights of defense;
(iii) to protect our rights, property, or personal safety and the safety of our Users or the public;
(iv) in the event of a change of control of us or any of our affiliates (including a merger, acquisition, or purchase of substantially all assets);
(v) to collect, hold, and/or manage your data through authorized third-party providers (e.g. cloud service providers), as reasonably required for business purposes;
(vi) to cooperate with third parties to improve your user experience.

For the avoidance of doubt, we may transfer, disclose, or otherwise use Non-Personal Data at our discretion.

Category: User Has a Blog or Forum

If our Website enables you to publish content (e.g. comments, forum posts), please note that any content you publish may be accessible to others and may be read, collected, and used by third parties. Posting is at your own risk. We cannot control what others do with information you make public. Copies may remain accessible even after deletion, for example in cached or archived pages or where third parties have copied or stored the content.

 

Cookies and Similar Technologies (Wix)

When you visit or access our Website, Wix and/or third parties may use cookies, pixel tags, web beacons, scripts, SDKs, and similar technologies (“Tracking Technologies”). These technologies may be used to:

  • enable core website functionality and security,

  • provide and remember user preferences,

  • analyze performance and usage (analytics),

  • and, where enabled, support advertising/remarketing.

Depending on your configuration, Wix may place essential cookies and you may also enable analytics and marketing cookies (e.g. via Wix Analytics, Google Analytics, Meta Pixel, or similar integrations).

Where required by law, we will request your consent before placing non-essential cookies (e.g. analytics/marketing cookies), and you can withdraw consent at any time via the cookie settings/banner.

For more information, please refer to our Cookie Policy.

Category: User Is NOT Connected to an Advertising Service

Without your consent, we will not share your email address or other Personal Data with advertising companies or advertising networks for their own purposes.

Category: User Is Connected to an Advertising Service

If you have enabled advertising or remarketing integrations (e.g. Meta Pixel, Google Ads), we may deliver advertisements that may be tailored to you based on your browsing behavior across websites, devices, or browsers. Third parties may use their own cookies/identifiers; such processing is governed by their respective privacy policies.

 

Where Do We Store the Data?

Category: Always

Non-Personal Data

Our service providers (including Wix) and trusted partners may be located worldwide. For the purposes described in this Privacy Policy, Non-Personal Data may be processed and stored in various jurisdictions.

Personal Data

Personal Data may be processed and stored in different jurisdictions, including outside the European Economic Area (“EEA”), depending on where Wix and our service providers maintain facilities and where processing is necessary for the provision of the Services and/or required by law.

Where Personal Data is transferred outside the EEA, we will ensure appropriate safeguards in accordance with the GDPR (e.g. adequacy decisions, Standard Contractual Clauses, and/or other lawful transfer mechanisms as applicable).

 

How Long Do We Retain the Data?

Category: Always

We retain collected data only for as long as necessary to provide the Services, comply with legal and contractual obligations, resolve disputes, and enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at any time, as appropriate.

 

How Do We Protect the Data?

Category: Always

We and our service providers (including Wix) implement appropriate technical and organizational measures designed to protect data. Data may be stored on secure servers behind a firewall and transmitted using encryption (HTTPS/TLS) where supported.

However, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of any data you transmit to us. We encourage you to use strong passwords and avoid sending sensitive information via unencrypted channels (e.g. email or instant messaging).

Payments / eCommerce (if enabled on Wix)

If payments are accepted via the Website (e.g. Wix Payments or third-party payment providers enabled in Wix), payment processing is performed by the relevant payment service provider. Payment providers typically comply with the PCI-DSS standard for secure handling of payment card information.

 

How Do We Handle Minors?

Category: User Does NOT Collect Data from Minors

The Services are not intended for Users who have not reached the legal age of majority. We do not knowingly collect data from children. If you are under the age of majority, you must not use the Services or provide any information to us.

We may request proof of age where appropriate. If we become aware that a minor has provided us with Personal Data, we may delete such data and restrict access.

Category: User Collects Data from Minors

If children are permitted to use the Services and provide information, we will comply with applicable law, including obtaining parental consent where required.

 

Legal Basis for Processing (GDPR)

We process Personal Data only where we have a legal basis under Art. 6 GDPR, in particular:

  • Contract: processing necessary for performance of a contract or to take steps at your request prior to entering into a contract;

  • Legal obligation: processing necessary for compliance with a legal obligation;

  • Legitimate interests: processing necessary for our legitimate interests, provided such interests are not overridden by your rights and freedoms;

  • Consent: where required, for example for non-essential cookies and certain marketing communications.

 

Your Rights (EEA/UK as applicable)

If you are located in the EEA (and, where applicable, the UK), you may have the right to:

  • request access to your Personal Data,

  • request rectification,

  • request erasure,

  • request restriction of processing,

  • object to processing,

  • request data portability, and

  • lodge a complaint with a supervisory authority.

These rights are subject to conditions and limitations under applicable law.

 

Updates or Amendments to This Privacy Policy

We may revise this Privacy Policy from time to time. The version published on the Website is the current version. We encourage you to review it regularly. Material changes will be posted on the Website. Continued use of the Services after such notice may constitute acceptance, where permitted by law.

 

Contact

If you have any questions regarding the Services or this Privacy Policy, please contact us at:

Name: Wolfgang Tüchler
Address: Werftgasse 35, 2700 Wiener Neustadt, Austria
Email: office@axxess.at

 

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